Find help choosing parts, checking compatibility, and getting support for your ScootsUSA order.
How do I check whether a part fits my scooter?
Compare the product listing with your vehicle and original part before ordering. Have your make, model, year (if known), engine code, and original part number ready. If you are unsure, contact ScootsUSA with those details and the product link or SKU you are considering.
How can I find a part on ScootsUSA?
Use the product search at the top of the site. Start with a part number or SKU when you have one, or search by model and part type. Check the product description and specifications before adding it to your cart.
Where can I find Razor manuals and wiring diagrams?
Visit our Razor Manuals & Wiring Diagrams page. Search by model or version, or browse the product families. Match the reference to your exact model and version; if you cannot find it, contact us with the information on your product label.
Is shipping included in the price?
Prices include free shipping on all items to the lower 48 United States. Review your order details at checkout. For a destination outside the lower 48 or a shipping question, contact us before ordering.
How do I request a return or report a damaged item?
Read the Return & Replacement Policy for eligibility, deadlines, excluded items, and RMA requirements. Contact us before sending an item back. For damage or a defect, include clear photos of the item and packaging; for a not-as-described claim, include a photo of the packing slip too.
Where can I get help with an existing order?
Visit My account or contact ScootsUSA. Include your order number and a short description of the question so we can identify the order.
Still have a question?
Contact ScootsUSA for help with a part or order. Include your model details and product link or SKU for a fitment question, or your order number for order help.